The effect of Irene is still being felt across the communities served by National Grid. At its peak, nearly 850,000 New England customers and more than 150,000 New York customers were without power. We have now restored power to approximately 80% of our New England customers and more than 90% of our New York customers. Crews continue to work around the clock to restore power.
Estimated restoration times are available by calling us at 1-800-465-1212 in New England and 1-800-867-5222 in New York.
We recognize the inconvenience and dramatic impact being without power has on our customers and we thank you for your patience and understanding.
We want to remind customers to stay safe as the restoration and clean up continues. Be extremely cautious when clearing debris near power lines and call us if you see any downed wires.